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Step-by-step walking routes between platforms in Japan's busiest stations, with the exact Japanese signs to follow.

Yamanote / Keihin-Tohoku→Tohoku / Joetsu / Hokuriku Shinkansen

JR Yamanote Line to Tohoku / Joetsu / Hokuriku Shinkansen at Ueno Station

How to change from the JR Yamanote or Keihin-Tohoku Line to the Tohoku, Joetsu or Hokuriku Shinkansen at Ueno Station. There is one Shinkansen transfer gate on 1F; the Shinkansen platforms are deep underground.

About 5–8 minwalking time
JR platformsfrom · 山手線・京浜東北線
Shinkansen platforms (underground)to · 東北・上越・北陸新幹線
JR PLATFORMCONCOURSE1FSHINKANSEN GATESHINKANSEN PLATFORMS12345
Floors from top to bottom. Tap a number to jump to that step.
  1. 1
    JR platform

    From the platform, take the escalator down. The green Shinkansen signs point down, not up.

    Look for this sign
    新幹線Shinkansen
  2. 2
    Concourse

    At the bottom, turn left and walk straight toward the Central Gate.

  3. 3
    1F

    Follow the signs down to 1F.

  4. 4
    Shinkansen gate

    Go through the Shinkansen transfer gate. It is the only one at Ueno.

    Look for this sign
    新幹線のりかえ口Shinkansen Transfer Gate
    Insert all your tickets together and take back every ticket that comes out.
  5. 5
    Shinkansen platforms

    Check the departure board for your platform and ride the long escalators down to the Shinkansen platforms.

  • The Tohoku, Joetsu and Hokuriku Shinkansen all use the same route and the same gate here.
ShinkansenTohoku (Sendai), Joetsu (Niigata), Hokuriku (Kanazawa)

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How many Shinkansen transfer gates are there at Ueno?

Only one, on 1F near the Central Gate.

Do Tokaido Shinkansen trains stop at Ueno?

No. Ueno is served by the Tohoku, Joetsu and Hokuriku Shinkansen. For Kyoto and Osaka, go to Tokyo or Shinagawa.

Two different stations

Keisei Ueno and JR Ueno are separate stations across the road from each other. Changing between them means leaving one station and walking to the other.

One Shinkansen gate

There is only one transfer gate between JR local lines and the Shinkansen at Ueno. Follow the green Shinkansen signs down, not up.

Ueno Park

The JR Park Exit leads straight to Ueno Park, the zoo and the museums.