Narita Express to Tokaido Shinkansen at Tokyo Station
Arriving at Tokyo Station on the Narita Express? The platforms are five floors underground, and the Tokaido Shinkansen is at street level on the other side of the station. Allow 15–20 minutes and stay inside the gates.
The Narita Express arrives on the Sobu / Yokosuka Line platforms on the fifth basement level (B5). From there you ride long escalators up to the concourse and cross to the Yaesu side, where the Tokaido Shinkansen platforms are.
You stay inside the JR gates the whole way and pass through a Shinkansen transfer gate at the end. Because of the depth and distance, allow 15–20 minutes, more with large suitcases.
- Do not exit through a ticket gate on the way up. Follow the blue Shinkansen signs until you reach a Shinkansen transfer gate.
- With large luggage, look for elevators along the way. They are slower but avoid the long escalators.
- On the Tokaido Shinkansen, a suitcase over 160 cm (length + width + height) needs a reserved seat with an oversized baggage area. Book it with your ticket.
Overview only: we have not yet walked and checked this route step by step. Follow the signs above and allow the time shown.
Which platform?
Questions
How long does it take to change from the Narita Express to the Shinkansen at Tokyo Station?
Allow 15–20 minutes. The Narita Express platforms are five floors underground and the Shinkansen is on the opposite side of the station.
Do I need to leave the gates between the Narita Express and the Shinkansen?
No. Stay inside the JR gates and use a Shinkansen transfer gate.